Security Accout Manager - Stadium Events
Company: Disability Solutions
Location: Miami
Posted on: May 7, 2024
Job Description:
Job Summary Job Summary:Salary: $75000 - $85000 / yearAs an
Account Manager, you'll collaborate with the Area Manager to
oversee event security operations at a Major League Baseball
stadium. Your role involves optimizing efficiency, boosting
profits, and enhancing individual skills within the operations
team. Whether hands-on or through delegation, your focus remains on
achieving top-notch results. Additionally, your expertise in
managing event security operations at a professional sports
stadium, particularly during athletic and other major events, will
be crucial to ensuring safety and success. Essential Duties and
Responsibilities:
- Ensure day-to-day operations align with the company procedures,
covering areas like recruiting, hiring, security licensing,
training, scheduling, event day operations, and
administration.
- Under the direction of the area manager, responsible for
creating staffing estimates, tracking estimated cost vs. actual
cost, reviewing contracts for compliance, supervising company labor
and subcontractors, and ensuring accurate payroll, invoices, and
timely collections.
- Suggest operation strategies to the area manager that improve
execution and cost-effectively provide additional value.
- Continuously enhance account performance while safeguarding the
company.
- Communicate goals to the event-day operations team.
- Maintain accurate records for internal and external
reporting.
- Seek feedback from the customer to enhance satisfaction by
regularly meeting with the customer.
- Foster a culture of employee engagement and development by
mentoring and coaching subordinates to improve continuously.
- Managerial responsibilities include planning, assigning, and
directing work. Recruit and train team members as required by
business needs.
- Responsible for accurate and timely scheduling of staff,
ensuring all open position(s) are filled within 96 hours of shift
start time at the designated account(s)
- Responsible for the accurate (within 98%) and timely completion
of all payroll records at the designated account(s)
- Adhere to the budget(s) set forth, including, but not limited
to, overtime percentages (below 2%), labor percentages, profit
rate, open post rate, and revenue within account(s).
- On-call weekends/evenings, outside of core business hours, as
needed.
- Up to 25% travel may be required.
- Perform other duties and responsibilities as requested or
required.Minimum Qualifications:
- Valid Driver's License Required
- Education: Holds a bachelor's degree in a related field or
equivalent experience.
- Experience: The candidate must have a minimum of three years of
prior experience in venue operations, the service field, or project
management.
- Background Check: Ability to successfully pass a background
check.
- Preferred Industry Knowledge: Experience in one or more
industries is advantageous: event staffing, event security, stadium
security, sports management, or athletics.
- Excellent Management Skills: Demonstrates proficiency in
overseeing and coordinating tasks efficiently.
- Customer Focus: Remains attuned to the needs and desires of
both internal and external customers.
- Effective Communication: Possesses strong oral and written
communication abilities.
- Leadership Orientation: Actively serves as a role model, guide,
and mentor within the Operations Department. Exhibits robust team
leadership, team building, and facilitation skills.
- Initiative: Proactively seeks out new project
opportunities.
- Adaptability: Responds adeptly to changes in situations or
information.Physical and Mental Demands:In this role, you'll
regularly sit, stand, and walk. Effective verbal communication is
essential, and you may occasionally need physical agility for
climbing and working at heights. Be prepared for confined spaces
and exposure to outdoor weather conditions. Additionally, lifting
and pushing objects weighing up to 25 pounds is part of the job,
along with specific visual abilities.Working Environment:This role
primarily involves office-based work, but it also requires
attending scheduled events in an outdoor environment. The work
environment reflects the essential job functions, and
accommodations can be made for individuals with disabilities.
Keywords: Disability Solutions, Aventura , Security Accout Manager - Stadium Events, Executive , Miami, Florida
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