Project Manager - Janitorial

Company: Union Depot
Location: Miami
Posted on: May 24, 2025

Job Description:

Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.

• Coordinate service activities for assigned building. Ensure that services are performed as contracted.
• Control supplies, equipment, and personnel necessary to meet customer specifications.
• Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
• Manage the company's quality control monitoring and safety programs at the assigned buildings.
• Conduct quality of service inspections at assigned buildings.
• Attend ABM training workshops when scheduled.
• Develop operational improvement plans and implement process changes within assigned buildings.
• Attempt to increase revenue by encouraging Supervisors to seek additional or periodic services for customers.
• Ensure compliance with company policies, procedures, and all relevant regulations.
• Create reports, proposals, and monthly presentations.
• Ensure all paperwork, including terminations, labor variance action plans, and operational models, is complete, accurate, and submitted timely.
• Schedule periodic maintenance, including floor work, high dusting, bright works, project works, and preventive maintenance.
• Analyze and proactively manage the financial and operational performance of the buildings.
• Ensure payroll accuracy and timely submission, and correct discrepancies as needed.
• Work with the General Manager to address invoices outside contractual parameters.
• Manage and lead Supervisors and Lead personnel assigned to the buildings.
• Oversee personnel management, including performance appraisals, rewards, discipline, and addressing issues in accordance with policies and laws.
• Client Relationship Management:

• Cultivate and maintain positive relationships with airport management and stakeholders.
• Act as the primary contact for client inquiries and concerns, ensuring effective resolution.
• Communicate regularly with clients to understand and meet their needs.
• Develop strategies to improve client satisfaction and retention.* Perform other duties as assigned.
  • High School degree required.
  • Minimum of three (3) years supervisory experience in a service/customer-oriented environment.
  • Experience in cost estimating and pricing.
  • Knowledge of OSHA safety regulations and chemical handling/storage procedures.
  • Ability to write reports, business correspondence, and present information effectively to managers and customers.ABM (NYSE: ABM) is a leading provider of integrated facility, engineering, and infrastructure solutions, serving various sectors with over 100,000 employees and more than $8 billion in revenue. We are committed to creating smarter, sustainable, and connected spaces, fostering diversity, and supporting military personnel. For career opportunities, visit . We are an Equal Employment Opportunity employer and participate in the E-Verify program.
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Keywords: Union Depot, Aventura , Project Manager - Janitorial, Executive , Miami, Florida